347j77 Privacy Policy
Your personal information is our highest priority. This policy explains in detail how 347j77 collects, uses, and protects your information.
1 Introduction and Applicability
347j77 ("we", "our", "platform") operates an online betting and casino service for users in Bangladesh. This privacy policy explains what information we collect, how we use that information, and how we protect your privacy when you use 347j77's website, mobile app, or any other digital service.
By using any service of 347j77, you are agreeing to the terms of this privacy policy. If you disagree with any part of this policy, please stop using our services and contact us for assistance.
This policy has been prepared in compliance with applicable data protection laws and guidelines of Bangladesh and follows international best practices.
2 Information We Collect
Personal Identification Information
At the time of account registration, we collect the following information:
- Full name and date of birth (for age verification)
- Mobile number and email address
- National ID or passport number (for KYC verification)
- Current address
- Payment method details (bKash, Nagad, Rocket, bank account number)
Automatically Collected Information
When you use 347j77, the following information may be collected automatically:
- IP address and device type
- Browser and operating system information
- Login time, game play history, and betting activity
- Cookie and session data
- Referral source and site navigation data
Financial Transaction Information
At the time of each deposit and withdrawal, we store transaction-related information, which includes:
- Transaction amount and date
- Payment gateway reference number
- Payment method used
- Transaction status (successful, failed, processing)
Information from Communications
When you contact our customer service team, we store:
- Records of live chat conversations
- Content of email messages
- History of complaints and reviews
- Support ticket information
3 Purpose of Information Use
347j77 uses your information only for legitimate and fair purposes. We never process your information for unnecessary reasons. The main purposes for which we use information are described below:
Service Delivery
Information is used to create and manage accounts, provide betting and gaming features, process deposits and withdrawals, and award bonuses and rewards.
Identity Verification (KYC)
The identity verification process is carried out for age verification (21+), anti-money laundering (AML), fraud detection, and implementation of responsible gaming policies.
Customer Support
Your information is used to resolve your complaints and questions, settle transaction-related issues, and provide better service.
Service Improvement
Overall usage patterns are analyzed to assess user experience, monitor platform performance, and develop new features.
Communications and Notifications
Your contact information is used to send important account updates, transaction confirmations, promotional offers, and security alerts.
Security and Protection
Information is used to prevent unauthorized access, detect suspicious activity, and ensure the protection of the platform and its users.
4 Information Sharing and Disclosure
347j77 does not sell your personal information to third parties and never shares it without permission. However, information may be disclosed in the following specific circumstances:
4.1 Service Partners
Only the necessary amount of information is shared with trusted partners who provide payment processing (bKash, Nagad, Rocket), technology infrastructure, and security services. These partners operate under strict confidentiality agreements and may not use your information for their own purposes.
4.2 Legal Obligations
Information may be disclosed to authorities to comply with valid orders from Bangladeshi courts or regulatory bodies, to assist in money laundering investigations, or to meet other legal obligations.
4.3 Business Transfer
If 347j77 undergoes a merger, acquisition, or sale of assets, user information may form part of the transferred assets. In such cases, we will notify users in advance.
5 Cookie Policy
347j77 uses cookies and similar tracking technologies that help improve your browsing experience. Cookies are small text files stored in your browser or device.
The types of cookies we use:
- Essential cookies: These are necessary to maintain login status, manage sessions, and provide security protection.
- Performance cookies: These help analyze which pages of the site are used the most.
- Functional cookies: These remember your language preferences and personalized settings.
- Analytics cookies: These help monitor the overall performance of the platform and improve the user experience.
You can control or disable cookies through your browser settings. Please note, however, that disabling essential cookies may prevent some core features of 347j77 from working properly.
SSL Encryption
Our entire platform is protected by SSL encryption. All your information is transmitted in an encrypted state.
- 256-bit SSL protection
- Secure payment gateway
- Two-factor authentication
- Encrypted data storage
6 Data Retention Period
347j77 retains your personal information only for as long as it is necessary and legally required. The data retention periods are noted below:
All information is retained while the account is active and is processed for the purpose of providing services.
Even after an account is closed, information is retained for a defined period as required by legal obligations.
Transaction and financial information is retained as directed by law under anti-money laundering legislation.
Customer support chat and email records are retained for a reasonable period to ensure service quality.
7 Your Data Rights
347j77 believes you should have full control over your own personal information. To that end, we ensure the following rights:
Right to Access
You can request a copy of the information stored about you from 347j77 at any time.
Right to Correction
If any of your information is incorrect or incomplete, you can request that it be corrected.
Right to Deletion
In certain circumstances, beyond legal obligations, you can request that your personal information be deleted.
Right to Object to Processing
You can object to and withdraw from marketing messages or certain types of data processing.
Right to Data Portability
You can request your data in a structured, readable format.
Right to Restrict Processing
In certain circumstances, you can request that the processing of your information be temporarily restricted.
To exercise these rights, contact us by email or live chat. We will process your request within a reasonable time. Some requests may require identity verification before they are processed.
8 Data Security Measures
347j77 follows the highest industry standards to protect your information. Our data security framework provides effective protection at both the technical and administrative levels.
Technical Safeguards
- All communications secured by SSL/TLS encryption
- Firewall and intrusion detection systems
- Regular security audits
- Encrypted database storage
- Secure payment gateway integration
Administrative Safeguards
- Restricted access policy — only authorized staff can view data
- Regular security training for staff
- Confidentiality agreements with third parties
- Data breach response plan
- Regular policy review and updates
If you feel that your account security has been compromised for any reason, or if you notice any suspicious activity, please inform us immediately via our 24/7 live chat or email. We will take prompt action.
9 Protection of Minor Users
347j77 strictly provides services only to those aged 21 and above. We do not knowingly collect personal information from any minor.
Age verification is a mandatory step in the registration process. If we receive information that a user is under 21 years of age, that account will be immediately closed and the associated data will be deleted.
If you believe that a minor is illegally using 347j77, please contact us. We give the highest priority to complaints of this nature.
10 Policy Changes and Updates
347j77 may update this privacy policy from time to time. Changes may occur for the following reasons:
- To align with legal or regulatory changes
- Introduction of new services or technology
- Further strengthening of user privacy protection
- Following industry best practices
For significant changes, we will notify you in advance by email or through a notification on the platform. Continuing to use 347j77 after changes have been made will be considered as your acceptance of the updated policy. Always check the "Last Updated" date shown at the top of this page.
11 Contact and Complaint Resolution
If you have any questions, concerns, or complaints regarding this privacy policy, contact 347j77 directly. Our dedicated team handles all privacy-related requests promptly and professionally.
24/7 Live Chat
For immediate assistance, use the live chat on the site. Our Bangla-speaking team is available at all times.
We aim to respond to all requests within a reasonable time. Complex requests may take longer to process and we will keep you informed of progress. To learn more about our services, visit our FAQ page or read our Terms and Conditions.